At Drop Mitra, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, make a purchase, or interact with our services. By using our site, you agree to the terms outlined below.
1. Information We Collect
We may collect the following types of information from you:
a. Personal Information
When you make a purchase or create an account, we may collect:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely through trusted payment gateways)
b. Non-Personal Information
We may collect information automatically when you visit our website, such as:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited, duration of stay, and referral source
- Cookies and similar tracking technologies
2. How We Use Your Information
Your information is used solely to improve our products, services, and overall shopping experience. Specifically, we use your data to:
- Process and fulfill your orders efficiently
- Communicate order updates, offers, and support information
- Improve our website functionality and user experience
- Prevent fraud, unauthorized access, and misuse of our platform
- Personalize your shopping experience based on preferences and history
- Comply with legal and regulatory requirements
3. Sharing Your Information
We respect your privacy and never sell or trade your data. However, your information may be shared with trusted third parties in the following cases:
- Service Providers: Payment processors, logistics partners, and marketing tools who assist in delivering services.
- Legal Requirements: When required by law, court order, or government authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of business assets, your data may be transferred as part of the transaction.
All third-party partners are obligated to maintain the confidentiality and security of your data.
4. Data Security
We use advanced security measures to protect your data, including:
- Secure Socket Layer (SSL) encryption for data transmission
- Encrypted payment gateways for financial transactions
- Limited employee access to customer data
- Regular monitoring for potential vulnerabilities
While we take all precautions, no online transmission or storage system is 100% secure. By using our services, you acknowledge and accept these limitations.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies help us:
- Recognize returning visitors
- Store preferences and shopping cart items
- Analyze website traffic and improve performance
You may disable cookies in your browser settings, but some features of our site may not function properly as a result.
6. Your Rights and Choices
You have the right to:
- Access, correct, or update your personal data
- Request deletion of your account or personal information
- Opt out of promotional emails or messages anytime
- Withdraw consent for data collection (subject to legal requirements)
To exercise these rights, please contact us at support@dropmitra05@gmail.com
7. Retention of Data
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your data is no longer needed, it is securely deleted or anonymized.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before providing any personal information.
9. Updates to This Policy
Drop Mitra reserves the right to update, modify, or change this Privacy Policy at any time. Any changes will be reflected on this page with an updated revision date. We encourage users to review this policy periodically.
10. Contact Us
For any privacy-related queries or concerns, please reach out to us at:
📩 Email: support@dropmitra05@gmail.com
📞 Customer Care: +91-8221950963
🏢 Address: Drop Mitra headquator ram nagar kARNAL